We send appointment reminders by text, phone call and email. This page shows you how to know a reminder is really from Uptown Eye Specialists.
Our reminder number: 1-877-441-3887
Our reminder texts and calls come from 1-877-441-3887. You may also see it written as (877) 441-3887 or 8774413887.
Save it in your phone as “Uptown Eye Specialists”. Some phones hide texts and calls from numbers that are not in your contacts. A saved number makes sure our reminders reach you.
If you call this number back, you will be connected to our clinic.
Our reminder emails
Reminder emails come from Uptown Eye Specialists <reminders@notify.uptowneye.ca>. If you reply, your reply goes to info@uptowneye.ca. Any button in a reminder email opens a page on appointments.uvisiongroup.com, our appointment website.
What a real reminder looks like
Every reminder starts with our name and uses your first name. It gives your doctor, the date, the time and the address of your appointment. For example:
Uptown Eye Specialists (clinic Site): Hi first name, your appointment with Dr. name is on day, date at time at address. Reply YES to confirm, NO to cancel. To reschedule, call 416-292-0330. Cancellation fee may apply with under 24 hours’ notice. Reply STOP to opt out.
Some tests and treatments take place at a hospital, such as Peel Memorial Centre. For those, the reminder gives the hospital’s name and address.
What our reminders will never ask for
Our reminders will never ask you for:
- your health card number;
- payment, or credit card or banking details;
- a password or a code.
If a message asks for any of these, it is not from us. Do not reply to it.
Not sure?
Call us at 416-292-0330. We are happy to check.
Change how we remind you
You can ask for reminders by text, email or phone call. Tell our front desk at your next visit, or call 416-292-0330. To stop text reminders, reply STOP to any of our texts.